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Trophies Unlimited (Under the New Ownership of Bob & Kelly Piper)

 
     
  Trophies Unlimited (Under the New Ownership of Bob & Kelly Piper) - engraving, personalized gifts, sand carving, promotional products, laser engraving, glass etching, urn plates, memorial stones, name tags, pet urns, coffee cups, mugs, wedding décor, awards, full color imprinting, photo engraving, personalized water bottles, solar tags, desk plates, indoor signage, signage, cast plaques, custom knives, apparel, logo, acrylic awards, crystal awards, cup trophies, perpetual plaques, baseball trophies, football trophies, soccer trophies, corporate plaques, recogni  
     
     
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Our Promise To Our Customers

Trophies Unlimited has been serving Cottonwood and the Verde Valley since 1989. During this time, we have learned the importance of superior customer service. When ownership changed hands in 2014, Bob & Kelly Piper have opted to maintain the small town core values that have helped us to remain one of the most trusted businesses in the area.

Regardless if a customer is online or in person, we guarantee you'll have the best experience possible. We'll provide you with high quality designs and craftsmanship, while serving you with compassion and honesty. If we are unable to fulfill your request in a reasonable amount of time, we'll be upfront and honest with you.

NO HIDDEN FEES EVER

One of the most dishonest practices online is to start with a surprisingly low price, and then continue to add extras to the point that a customer is spending hundreds of times more than the listed price. We will never do that to our customers.

We promise to never charge you an additional setup fee, or additional fees for engraving. The price you see on the website, is the exact price that you pay. While some minor variances may appear for choosing a magnetic backing, rather than a pin backing, these fees are optional and based on personal preference.

Guaranteed Safe Delivery Always
Every product that we pack will arrive to the destination safely. We've been packaging items for decades and we understand the importance of sufficient packaging, while using the smartest packaging materials for the industry. This significantly reduces any risk of breakage along the way. We will replace any item that is damaged in delivery, as long as we are notified within 48 hours of the package being received. We do require photographs of the damaged item for insurance purposes. You will not incur any additional expense for this replacement.

High Quality Guarantee

We believe that you deserve the best products available. We will ensure that all products we handle are free of manufacturing mistakes, and are defect free. When we ship an item to you, we ensure you get precisely what you paid for. Without any surprises along the way. *The exception is on crystal, molten glass, and lead crystal products where production may include lines and minor bubbles as part of their design. If you do not believe you've received an item that meets these requirements, contact us within 48 hours to discuss alternatives.

Quick Order Turn-around

We know time is of the essence for you. Because of that, we want to ensure that you receive your product as quickly as possible. In order to do this, we will ship all orders within the listed time frame. If there is a delay, we will notify you at once. Usually, the turn-around time for products is 48 hours after you've approved the artwork. Often, much sooner. Since events are time sensitive in nature, please notify us quickly if you need to have a specific item sooner. We will do everything in our power to ensure that your item arrives within a couple days of the event at the latest.

Exceptional Etching and Engraving

We are different in the sense that we believe quality matters to our customers. If we spot the slightest detail is off, we will bring it to your attention. From the start of the graphic design to the final product, our goal is to ensure that you have the best visual experience possible without flaws on any of your logo or texts. Perhaps that is why we have a high customer retention rate from individuals who continue to trust our business.

User Friendly Boxing

In order to avoid ruined surprises, we will avoid posting any identifying information on our shipping boxes. The internal items will be labeled, so you can ensure the right award is received by the correct individual. This is a service we will include at no additional cost on your order. That will ensure your ceremony goes off without a hitch and you can enjoy on the celebration, rather than frustration.



 
 
     
 
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